The Duty Officer (DO) is the field supervisor who is immediately available to actively manage the operational and adminsitrative issues of the agency while insuring that Emergency Medical Services are provided to the community in the most effective manner. Specially selected personnel take turns for 12 hour shifts to ensure that operating procedures and guidelines are being followed consistently. They manage the department's tactical resources on a minute-to-minute basis, and provide Incident Command System services at major incidents. These commanders, while on duty, maintain the rank of Deputy Chief and carry the delegated authority of the Chief of Department. They are authorized to modify incident assignments, execute policy, conduct investigations, and initiate corrective actions.
Duty Officers are chosen for their demonstrated technical, tactical, cognitive, conflict resolution, and administrative skills. They receive additional training in the Incident Command System and Mass Casualty Incident Management. All are ALS technicians and most are trained in one of the special operations disciplines.
RESPONSES
Respond to all hazardous materials incidents.
Respond to all working fires.
Respond to all working codes in public view.
Respond to all working rescue incidents.
Respond to SWAT team activations that require an ambulance.
Respond to incidents requiring two or more ambulances.
Respond to unusual or prolonged events in the public view (hostage situations, suicide attempts, etc.).
Respond to accidents involving CARS personnel, vehicles or equipment.
Respond to ECO/TDO incidents.
Respond to infectious disease exposures to EMS personnel.
Respond to mechanical failures in the field that leave the unit and crew stranded.